Businesses use many metrics to tell them how they’re doing. Some of it are entirely self-congratulatory.
Some are legacy and largely meaningless. And some reveal underlying problems that must be solved.
Businesses then use the metrics they employ as a measure of how well they’re performing as an organization.
Consider this: business, like everything else, takes place on an evolutionary timeline. Evolution requires adaptation.
Evolutionary adaptation happens as a direct result of two things:
Innovation is not always a systemic requirement. Mistakes however are an inescapable constant.
Businesses that do not discover, fix, analyze and catalogue mistakes do not evolve.
Successful businesses are marked by the mistakes they solve. Not the milestone ‘wins’ their metrics show.
Raise Your Game: Business books that help you get where you want faster by clearly detailing the steps you need to take.
The world is changing. Not overnight and not all at once, but it is changing nevertheless. In my talks to corporate groups, CEOs, VPs and industry leaders I gleam insights of how this change is happening. What evidence exists. Why some things happen and not others and how we can best take advantage of it all to do better. In Observations I catalogue it all. Brief, to the point and open to discussion.