Despite it being so easy to say communication is one of the hardest things to get right so that it lives up to its name.

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Every business decision and marketing initiative dynamically see-saws between two states respectively called “Perfect” and “Ready”.

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“Disruption is killing us.” I overheard this at a meeting recently. One Head of department to another. It’s marketing. 

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Here are two truths: Every organization proclaims that it takes pride in what it does and, by association, takes pride in its people.

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Gym truths and business reality often coincide for the same reasons: biology and economics make it difficult to lie to oneself for long.

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Male pandas reach to 6ft in height and weigh over 100kg. They are as strong and powerful as you’d expect any bear to be.

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Anyone who has ever had a dog will understand this one:

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Customer service is full of known unknowns and unknown unknowns.

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Traditionally this is the time of the year when two things happen:

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Every company insists that its employees are its most valuable commodity.

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