Despite it being so easy to say communication is one of the hardest things to get right so that it lives up to its name.

In boxing, where the margin for error is razor-thin, there is a way to describe anyone who simply looks at an opponent and plans to take him on his strengths with equal strengths. It’s called “cruising for a bruising”. It suggests the match will be spectacularly painful and probably one-sided.

Everyone knows that the holiday sales season is make or break and perhaps none more so than in retail. In an unforgiving market and a tough economy casualties are to be expected. Sears Holdings, which owns Sears and K-Mart, both iconic US retail chains announced, on the last day of the year that up to 120 stores would be up for the chop.

Anyone who has ever had a dog will understand this one:

Gym truths and business reality often coincide for the same reasons: biology and economics make it difficult to lie to oneself for long.

Male pandas reach to 6ft in height and weigh over 100kg. They are as strong and powerful as you’d expect any bear to be.

Here are two truths: Every organization proclaims that it takes pride in what it does and, by association, takes pride in its people.

Every business decision and marketing initiative dynamically see-saws between two states respectively called “Perfect” and “Ready”.

Traditionally this is the time of the year when two things happen:

Customer service is full of known unknowns and unknown unknowns.

“Disruption is killing us.” I overheard this at a meeting recently. One Head of department to another. It’s marketing.