David Amerland

business behavior

  • The Dog Effect

    Anyone who has ever had a dog will understand this one:

  • The Myth of Maintenance

    Gym truths and business reality often coincide for the same reasons: biology and economics make it difficult to lie to oneself for long.

  • Who’s Job Is It?

    Customer service is full of known unknowns and unknown unknowns.

© 2018 David Amerland. All rights reserved